Part-Time Opportunities

DESCRIPTION

As a member of the Guest Services Team, you will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas of the arena. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter and event day security. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere.

RESPONSIBILITIES

• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
• When gates open, welcome our fans with a great smile and helpful attitude
• Scan event tickets ensuring that the proper ticket is being used to gain entry
• Assist fans in locating their ticketed seats
• Being alert and proactive to potential hazards and reporting incidents when they occur
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans
• Respond to all guest concerns/complaints promptly and in a professional manner
• Assist guests in ADA accessible seating sections
• Enforce all building policies and procedures to ensure a safe environment for all guests
• Manage the foot traffic flow of large crowds
• Check identification of guests to verify age requirements for purchase of alcohol.
• Be knowledgeable about the venue emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.
• Operate magnetometers (walkthrough metal detectors/hand operated scanners)
• Prevent or diffuse situations
• Maintain order and report suspicious activity
• Provide excellent customer service assistance to internal and external clients

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DESCRIPTION

Building Attendant is an event based position that works specifically in the areas of housekeeping, grounds maintenance, room sets and arena conversions at the Tyson Events Center & Orpheum Theatre.

RESPONSIBILITIES

• Set-up and tear down including: risers, chairs, tables, pipe and drape and other items as needed for events at facility
• Execute accurate and timely completion of cleaning checklists and room sets
• Handle folding chairs, stacking chairs, tables of various shapes and sizes, drapery and skirting
• Responsible for safe use of various supplies including variety of cleaning chemicals, mops, brooms, shovels and scrapers
• Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, snow removal equipment and others as needed
• Provide excellent customer service assistance to internal and external clients

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Sioux City Non-Profits can join the OVG Hospitality Concession Team! 

Your organization will run a Food & Beverage Concession Stand at a Musketeer & Bandit's Home game at the Tyson Events Center. 

Represent your organization, make $75 per volunteer/per 5 - 6 hour shift, and raise money for you organization. *Minimum of 4 volunteers per game.

36+ Musketeer Hockey games & 6+ Bandit Football games. 

Contact Missy Austin: missy.austin@oakviewgroup.com or 712-224.6481

*To qualify, your group will have to submit proof of insurance, W-9 and 501-C3. Workers must be at least 18 years old.