Full-Time Opportunities

DESCRIPTION

The Maintenance Manager is responsible for effective preventative and planned maintenance of site assets as well as troubleshooting and repairing mechanical systems including but not limited to HVAC, electrical, plumbing, refrigeration, and carpentry at our venue.

RESPONSIBILITIES

• Assume management responsibility for all services and activities involved in the maintenance and operations of the venue including HVAC, electrical, mechanical, plumbing, chillers, refrigeration, ice making, boilers and associated equipment
• Plan, direct, coordinate, and review the work plan for facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
• Participate in the development and administration of the Operation budget; forecast and additional funds needed for equipment, materials, and supplies
• Perform maintenance on electrical systems (replace light bulbs and receptacles, etc.)
• Conduct general upkeep procedures (i.e. landscaping) and other tasks as assigned (painting, carpentry, etc)
• Troubleshoot necessary repairs throughout facility concession stands on equipment including but not limited to sinks, ice machines, general repairs, etc
• Able to operate a forklift
• Maintain knowledge of changes in pertinent Federal, State and Local regulations
• Assist with other event and operational tasks as needed to help the overall success of the building

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DESCRIPTION

The Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event staff; oversee building security and interact with local public safety officials to ensure events run smoothly; coordinate communication between event staff/security and delegate assignments; be responsible for and ensure overall customer and lessee satisfaction and experience.

RESPONSIBILITIES

• Advance, plan, service, and supervise all events
• Plan, direct and evaluate the work of subordinates
• Provide leadership and guidance for event personnel
• Analyze challenges, identify alternative solutions, and project consequences of proposed actions and implement recommendations in support of organizational objectives
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed
• Complete all duties with a customer service focus through teamwork & dedication to Oak View Group’s principles
• Assist in the preparation of building to meet the requirements of upcoming events/shows
• Assist with the completion of pre-show event financial estimates
• Assist with the completion of post-show event settlements
• Advise lessees on services available from independent contractors for events
• Recruit, train, and supervise event & security staff
• Create work schedules for event & security staff, delegate assignments, and review performance/results
• Function as a liaison between users of the facility and the facility staff
• Recommend and evaluate required event staffing levels
• Coordinate communication between building staff and show staff during load in and load out
• Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
• Maintain equipment (radios, metal detection wands, etc.) for all event and security staff
• Make hospitality arrangements as needed
• Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
• Review emergency planning procedures with all event staff for each event
• Create and distribute detailed data sheets prior to every event
• Prepare and approve bi-weekly payroll for all event staff and security staff
• Coordinate service needs with Food and Beverage provider & make hospitality arrangements as needed
• Serve as Manager on Duty as scheduled
• Other duties and responsibilities as assigned

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